Find a Ride

Our goal is to provide safe, cost effective community based transportation to enrich the mental and physical well being of our community.

Door-to-door
TCTS provides a door to door service to medical appointments, grocery shopping/personal errands, group charters, plus so much more. We pick you up at your door and deliver you to the door of your destination and return.  Drives are booked no later than 1:00 pm the day preceding your appointment during business hours Mon-Fri 8:30-4:30.

Medical Shuttle Service
TCTS administers a shuttle service for transportation to medical appointments and procedures for the residents of Annapolis County and western Kings County for all required hospitals. The fares are same-day return trip and may be adjusted for those facing financial hardship.

Our service is available to the residents of Annapolis County and western Kings County, from the Digby County line to the Aylesford Road just east of Aylesford.

Have you booked your appointment to be vaccinated, but now need a ride to get there? We can help get you there, and back home. We offer door-to-door rides at reasonable prices.

With our varied vehicles, including accessible options, we can take you to your appointment regardless of your mobility. So if you need transportation, contact us today.

Booking a ride, in 3 easy steps:
  1. Pre-book your vaccination appointment according to the directions given by the Department of Health.
  2. Go to our “How to Book” section (just under this section, or under our main menu). You’ll find our ride booking process there.
  3. Follow our directions on how to book your trip.

(Please note: Round trip cost is only $5. We require booking at least 24 hours in advance.)

Easily accessible. We’re the Way To Go.
COVID-19 Protocols

We have implemented COVID-19 protocols and procedures to protect everyone’s health and safety. Please ask us at the time you book what current policies are in place.

To book a service please use one of the following:

Phone
902.665.1212
Office Hours
Monday – Friday, 8:30am to 4:30pm
Booking Hours
Monday – Friday, 8:30am to 1:00pm
Our office is closed on weekends and holidays.
Use the form below to book a ride.

    Send me a copy of this email.


    You must be a member of Trans County Transportation Society to to book a ride. Membership costs only $5 per year. You also then pay a minimum fee at the time of each drive. Please contact us to join.

    To book a drive, contact the TCTS Dispatch office no later than 1:00 pm on the day before your appointment. If you requiring an attendant to travel with you please inform the office when booking. There is no additional chargefor your attendant.

    Because of the complexity of drive schedules, it is not always possible to make unscheduled stops for clients. Drivers will only pick up members and return them to booked destinations. Any change in a booked drive must be cleared through the dispatch office.

    Pre-book your drive. Minimum of 24 hours notice is required.
    Check for weather-related cancellations on local media (radio and web).
    https://avrnetwork.com/cancellations/

    Rates

    Door-to-door Rates
    You must become a member of the Society before being able to book and ride. Membership costs a nominal fee ($5 per year). Please contact office for more information on TCTS rates.

    Medical Shuttle Rates
    Soldiers’ Memorial Hospital
    Middleton: $30

    Valley Regional Hospital
    Kentville: $50

    Colchester East Hants Regional Hospital
    Truro: $200

    Hospitals in Halifax Regional Municipality
    HRM: $70

    South Shore Regional Hospital
    Bridgewater: $70

    Fishermen’s Memorial Hospital
    Lunenburg: $70

    Yarmouth Regional Hospital
    Yarmouth: $70

    Policies

    Member Cancellations
    If it becomes necessary to cancel a scheduled drive, members are required to provide a minimum of 24 hours notice, during business hours, (excluding holidays or severe weather conditions). This is necessary to inform drivers and make scheduling changes. Failure to provide adequate notice may result in the member being billed for the drive or suspension from the service.

    Inclement Weather Cancellation
    In the case of all non-medical scheduled drives TCTS will follow the guidance of the Annapolis Valley Regional Centre of Education (AVRCE) regarding closure due to dangerous road conditions. Cancellations will be announced on local media. For all necessary appointments and procedures, the management of TCTS will be guided by input from TCTS drivers and all available information in deciding whether to proceed with scheduled drives.

    It will be at the driver’s discretion to decide if the member’s walkway or driveway is sufficiently cleared of snow or other obstructions to enable safe access to the vehicle. If the driver is not satisfied that the access is safe, then the drive will be cancelled and the driver will notify the dispatch office.

    Ability to travel unattended
    Users of our service with mobility issues are expected to arrive with the necessary equipment (such as walkers, or wheelchairs) to allow them to enter and exit our vehicles safely. Our drivers will assist when able to do so, but should not be expected to provide physical support to the member. Family members or attendants should be on hand for those members who require extra care and support at the time of pick up and at their destination.

    Testimonials

    “Thank you to the drivers of TCTS for their thoughtfulness, kindness, respect and helpfulness in transporting me to my appointments. I find it very joyful to ride with them and their vans and buses are neat, clean and tidy. I would choose no other but them.” – Juanita Pierce

    “I had a wonderful trip with your driver when I went to Kentville. Good conversation and good driver, I will certainly use again when needed.” – Mary MacMillan

    “TCTS is a very important part of the community and the surrounding areas. I do not drive, and before this started, I had no way of getting to appointments or to errands that had to be done during the day. The fee that is paid by each person using this is worth every penny.  I am very grateful for this service and I hope that the funding can be found for this valuable asset for everyone concerned.” – Kathy Cross